Coverage period

Our products are covered for a period or two (2) years from the date of the original online purchase by the original end-user purchaser. 

Conditions of coverage

The products must be used under normal conditions and for the purpose intended.

Defects and Exchanges

If a defect is found in the materials and workmanship within the warranty time period, we will exchange the product at no charge to you. The defective product must be sent back to us for assessment.


  • This warranty does not apply if the damage is caused by unreasonable use or neglect.
  • The warranty does not cover instances where the customer simply changes their mind.

Claims and Support:

To make a claim or seek assistance with a product, please email

Please ensure that you retain your receipt as proof of purchase.